LADWP’s Water System supplied an average of 454 million gallons of water per day to the more than 4 million residents of Los Angeles, its businesses, and visitors in 2021. The city’s water met and surpassed all federal and state drinking health-based water drinking standards set by both the state and federal governments. Follow this […]
Los Angeles Water Conservation Update
The City of Los Angeles has moved into Phase 3 of its emergency water conservation ordinance. This ordinance requires all LADWP customers to reduce the number of outdoor watering days from three to two days per week. LADWP has created an informative FAQ that drives home the seriousness of the situation and outlines the goals for our […]
L.A. to Reduce Outdoor Watering from Three Days per Week to Two
Starting June 1, LADWP customers will have to cut their number of outdoor watering days from three to two. The rules, announced today, came in response to restrictions two weeks ago by the Metropolitan Water District of Southern California in light of this historic climate change-exacerbated drought. “We have plenty of water if we all do the right thing,” said […]
Expanded Water Conservation Rebates
LADWP continues urging customers to monitor their water usage amidst the continuing dry conditions throughout the state. To help, LADWP has increased rebates for popular water saving measures including a 25% increase to its high-efficiency clothes washer rebate, from $400 to $500, as well as a 65% increase to its water-efficient toilet rebate, from $150 to $250. […]
LADWP EZ-SAVE Program
Need help with your LADWP bill? EZ-SAVE Program, formerly the Low-Income Discount Program, helps low-income Angelenos save on their water, power, and sewer bills. No proof of income documents are required to apply. Receive a bill discount, access to other assistance programs, and long-term payment arrangements. Click here to apply today!
LADWP Cares
Los Angeles Department of Water and Power is offering assistance to customers who may have fallen behind on their utility bills. LADWP will begin applying credits to unpaid residential bills starting this month. In addition, the department is also offering a variety of financial assistance programs including discounts that can make managing your bill easier. Follow the link […]
LADWP Residential and Commercial Water Conservation Rebates
LADWP, in conjunction with the Metropolitan Water District of Southern California (MWD), offer the SoCal WaterSmart Rebate Program, a water conservation program for our residential, multi-family owners, commercial, and industrial customers to promote the use of water conservation products. The SoCal Water$mart Rebate Program promotes reducing water use region-wide. Help conserve this vital resource by purchasing […]
Mandatory Water Conservation in Effect – Limit Outdoor Watering to 3 Days
The City of Los Angeles’ Water Conservation Ordinance is in effect, limiting outdoor watering with sprinklers to three days a week, up to 8 minutes per station. Other prohibited uses include: No watering with sprinklers between 9 a.m. and 4 p.m. regardless of the water day. No water runoff onto streets, driveways, and gutters. all […]
LADWP Urges Water Saving
With extremely dry conditions facing the city and state, water agencies are calling for customers to redouble their water-saving efforts. The Metropolitan Water District of Southern California recently declared a Water Supply Alert, elevating the regional water supply condition to the second most severe status level, reflecting the urgency of the water supply situation. LADWP […]
LADWP 2020 Urban Water Management Plan
The Department of Water and Power will be hosting a public information meeting on January 23rd, at 9am to discuss plan developments and answer questions regarding the upcoming release of the 2020 Urban Water Management Plan Draft in February. To register, click here.
Registration for $50 Million DWP Utility Relief Program to Assist Low-Income Families Extended to November 22
This short-term program will help LA City residents who may be experiencing income loss due to the COVID-19 pandemic. Low-income residents may be eligible to receive a one-time, $500 check in the mail to help pay utility bills. Registration is now open for the $50 million COVID-19 Utility Grant Program, which is being administered by […]
LADWP Turf Replacement Program – Free Workshops and $3 per Square Foot Rebate
LADWP customers interested in transforming their lawns to drought-tolerant landscaping have a free resource in the form of hands-on workshops offered by LADWP’s Turf Replacement Program. The free workshops tach customers how to remove turf, grade soil for capturing rainwater, and the step-by-step process to create sustainable landscapes in their own yards. LADWP’s residential customers […]
FBI Raids Los Angeles City Hall, Again
Federal investigators served a search warrant at City Hall and the Department of Water and Power Monday. FBI agents raided the downtown headquarters of the Los Angeles Department of Water and Power and City Hall Monday. The mysterious investigation is the latest to rock City Hall this year. It’s unclear if the latest raid is […]
At Least Now When Your Power Goes Out, LADWP Will Text You
Or send an email, in your choice of English or Spanish. That’s a change from days of yore, when you had to get the information for yourself. During last July’s heat storm, parts of Los Angeles sustained lengthy power outages, along with a shortage of information about when they would end. The Twitter rants from Angelenos kept […]
LADWP Customer Service Saturday
LADWP Will Host Customer Service Saturday at Four Regional Customer Service Centers on May 14, 2016 from 9 a.m. to 1 p.m. Workshops on Saving Water and Energy Set for Crenshaw, Van Nuys and Watts Locations LADWP Will Host Customer Service Saturday at Four Regional Customer Service Centers on May 14, 2016 from 9 a.m. […]
2015 LADWP Industrial, Economic, and Adminstrative Survey – City Controller’s Office
Below is a link to the Charter-mandated evaluation of DWP that’s done every five years. Navigant is the consultant that performed the work. It’s almost 600 pages so we’ve included the 10-page Executive Summary…..and in case you haven’t already seen it there’s also a link to yesterday’s Daily News story about the survey. Items of particular […]
LADWP Urges Saving Energy While Staying Safe During Heat Wave
With temperatures expected to exceed 100 degrees in the San Fernando Valley today, the Los Angeles Department of Water and Power (LADWP) urges customers to conserve energy use where possible, while not jeopardizing their health and safety. “During times of extreme heat, we strongly encourage customers to conserve electricity as long as it does not […]
Overcharged DWP customers would get tens of millions back under settlement
It was hailed as a modern makeover of an aging, inefficient way to bill customers. Instead, the new system at the Los Angeles Department of Water and Power became a nightmare, spewing out thousands of faulty bills, some wildly inflated. When upset customers called the utility for help, many languished on hold for a half-hour […]
LADWP Presents 5-Year Water and Power Rate Proposal
The Los Angeles Department of Water and Power (LADWP) has proposed a 5-year water and power rate action that provides funding to accelerate the replacement of aging infrastructure, better protect against drought conditions, and meet water and power supply mandates while improving customer service. The proposed rates are also designed to further incentivize conservation while […]
LADWP Offers $10 to Go Paperless
LOS ANGELES — For a limited time, the Los Angeles Department of Water and Power (LADWP) is offering a $10 bill credit for new paperless billing customers. Customers who currently receive printed LADWP bills, and who sign up for paperless billing through ladwp.com, will receive a $10 credit on their next bill. Paperless billing is a […]